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Head of Monitoring&Automatisation

Job title: Head of Monitoring&Automatisation

Seniority level: Leadership

Employment type: Employee


Responsibilities:

  • Harmonize the Global Monitoring Technology Landscape over time
  • Create a real global Monitoring Umbrella (incl. Event Correlation)
  • Build central Automation capability to automatize and schedule Infrastructure related tasks
  • Develop the department work as Services and prepare a chargeable Services offering to other departments within DEKRA
  • Drive projects within the department based on the IT Strategy
  • Ensure proper headcount, cost, and CAPEX planning based on service-oriented planning processes
  • Align the internal process together with other departments to improve the cooperation between the departments
  • Monitor, motivate, and improve the teams along agreed KPIs
  • Drive a continuous improvement program across the regions


Expectations:

  • Fluent English
  • Leading an international team with 12 Employees
  • Deeply understand service management for IT Monitoring and more than five years experience
  • At least three years experience running teams in a global IT service provider
  • Degree in Information Technologies, Business Administration, or similar field.
  • Certifications in IT Service Management, IT Strategy or IT Operations preferred
  • A dynamic, optimistic, motivating character with distinct functional leadership qualities
  • Project experience and skills for stakeholder managemen
  • Ability to multitask and work independently and also as part of a team
  • Strong analytical and problem-solving skills
  • Strong written and verbal communication skills


Preference

  • German knowledge


What we offer:

  • Opportunity to work in a modern office under flexible working conditions
  • Competitive salary and benefits
  • Cafeteria and annual bonus (13th and 14th month salary)
  • Health insurance
  • Travel allowance
  • Bilingual environment and international projects
  • Home office opportunity


Place of work: Budapest One Business Park (Budapest, XI.)

Start date: immediately

Apply: dorottya.erdei@dekra.com